Accenture Recruitment 2024

As a Desktop Support Technician at Accenture, you will play a vital role in ensuring that employees have the technology they need to work productively. You will provide technical support to employees for a variety of issues, including hardware and software problems, network connectivity issues, and email and calendar problems. You will also be responsible for installing, configuring, and maintaining computer hardware and software.

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Responsibilities:

• Provide technical support to employees for a variety of hardware and software issues.
• Install, configure, and maintain computer hardware and software.
• Troubleshoot and resolve network connectivity issues.
• Manage and maintain user accounts and permissions.
• Document and track technical support issues.
• Train employees on how to use new software applications.

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Skills:

• Strong technical skills in hardware and software troubleshooting.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Problem-solving and analytical skills.
• Patience and ability to handle stressful situations.