Axis Bank Recruitment 2023

Axis Bank is seeking a passionate and customer-centric Personal Banker to join our dynamic team. As a Personal Banker, you will play a pivotal role in providing exceptional customer service to our valued customers while also achieving sales targets. You will be responsible for opening new accounts, processing transactions, and providing financial advice to our customers.

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Responsibilities:

• Greet customers upon arrival and provide a warm welcome
• Open new accounts and process customer transactions
• Provide accurate and up-to-date information on Axis Bank products and services
• Answer customer questions about products and services
• Cross-sell and upsell products to increase sales
• Achieve monthly sales targets
• Resolve customer issues efficiently and effectively
• Handle customer complaints in a calm and professional manner
• Document customer interactions and maintain accurate records
• Work collaboratively with other team members to ensure seamless customer service
• Stay up-to-date on industry trends and best practices

Axis Bank Careers

Skills:

• Excellent customer service skills
• Strong financial knowledge and product knowledge
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Ability to handle multiple tasks simultaneously and work under pressure
• Attention to detail and a commitment to accuracy
• Proficient in Microsoft Office Suite
• Ability to speak and understand English fluently