Jio Recruitment 2023

The Client Service Specialist is responsible for providing excellent customer service to Jio customers. This includes tasks such as answering customer questions, resolving customer issues, and providing technical support.

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Responsibilities:

• Answer customer questions about Jio products and services
• Resolve customer issues in a timely and efficient manner
• Provide technical support to customers
• Escalate customer issues to the appropriate department as needed
• Maintain a positive and professional attitude when interacting with customers
• Identify and resolve customer pain points
• Gather customer feedback and suggestions for improvement

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Skills:

• Strong communication skills
• Excellent problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of Jio products and services
• Patience and understanding
• Attention to detail
• Ability to work under pressure