Samsung Recruitment 2023

The Customer Relationship Agent is responsible for providing excellent customer service to Samsung customers. This includes answering customer questions, resolving customer issues, and providing information about Samsung products and services. The Customer Relationship Agent also works with other departments to ensure that customer needs are met.

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Responsibilities:

• Answer customer questions via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide information about Samsung products and services
• Ensure that customer satisfaction is maintained
• Work with other departments to meet customer needs
• Escalate customer issues as needed
• Maintain customer records

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Skills:

• Excellent customer service skills
• Problem-solving skills
• Communication skills
• Teamwork skills
• Computer skills
• Knowledge of Samsung products and services