Jio Recruitment 2023

The Customer Service Executive is responsible for providing excellent customer service to Jio customers. This includes answering customer questions, resolving customer issues, and providing information about Jio products and services. The Customer Service Executive also works with other departments to ensure that customer needs are met.

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Responsibilities:

• Answer customer questions via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide information about Jio products and services
• Ensure that customer satisfaction is maintained
• Work with other departments to meet customer needs
• Escalate customer issues as needed
• Maintain customer records
• Upsell and cross-sell Jio products and services

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Skills:

• Excellent customer service skills
• Problem-solving skills
• Communication skills
• Teamwork skills
• Computer skills
• Knowledge of Jio products and services