Jio Recruitment 2023

The Customer Service Supervisor is responsible for overseeing the day-to-day operations of the customer service team at Jio. This includes providing training and support to customer service representatives, resolving customer issues, and ensuring that customer satisfaction levels are high. The ideal candidate will have a strong understanding of customer service principles and be able to lead and motivate a team.

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Responsibilities:

• Provide training and support to customer service representatives.
• Resolve customer issues.
• Ensure that customer satisfaction levels are high.
• Monitor the performance of the customer service team.
• Develop and implement customer service strategies.

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Skills:

• Strong understanding of customer service principles.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Ability to think logically and solve problems.
• Excellent customer service skills.