Position title
Desktop Support Posts in Infosys Recruitment - Free Job Alerts
Job Location
Radha Bazar, Kolkata, West Bengal, 700001, India




Base Salary
USD22-USD28 Per hour
Qualifications

Graduate

Employment Type
Full-time




 

Description

Infosys Recruitment

As a Desktop Support Specialist at Infosys, you will be the first line of defense for our employees' technology needs. You will troubleshoot hardware and software issues, answer user queries, and provide technical support to ensure a seamless and productive work experience for everyone. You will also play a key role in implementing and maintaining new technologies, contributing to our innovative and digital work environment.

Infosys Jobs Near Me

Responsibilities:

  • Diagnose and resolve a wide range of hardware and software issues, including network connectivity, application errors, and performance problems.
  • Provide technical support to employees via phone, email, and in-person, ensuring prompt and accurate resolution of their issues.
  • Document and escalate complex issues to senior technicians as needed.
  • Stay up-to-date on the latest technologies and trends in the IT industry.
  • Contribute to the development and implementation of new technologies and solutions within the organization.
  • Maintain accurate documentation of all support activities and procedures.
  • Proactively identify and address potential issues to prevent downtime and optimize performance.

   

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Infosys Careers

Skills:

  • Strong understanding of computer hardware and software, including operating systems, networking, and applications.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills, with the ability to effectively explain technical concepts to users with varying levels of technical expertise.
  • Ability to work independently and as part of a team.
  • Proactive and detail-oriented approach.
  • Commitment to continuous learning and staying up-to-date with the latest technologies.

 

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Important Links

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Date posted
February 9, 2024
Valid through
August 31, 2024
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Position: Desktop Support Posts in Infosys Recruitment - Free Job Alerts

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