Position title
Help Desk Executive Post - Jio Recruitment - Job Vacancy
Job Location
Chaupati, Mumbai, Maharashtra, 400004, India

Base Salary
USD11-USD20 Per hour

12th passed/Graduate

Employment Type



Jio Recruitment

Jio, India's leading digital services provider, is searching for bright and resourceful individuals to join our Help Desk team as Freshers. In this role, you'll be the lifeline for our millions of customers, providing exceptional support and troubleshooting solutions for their Jio experience.

JIO Jobs Near Me


  • Be the digital hero: Actively listen to customer concerns regarding network issues, billing queries, service activation, and more, and provide prompt and accurate resolutions.
  • Tech-savvy savior: Utilize your knowledge of Jio products and services to diagnose technical problems, recommend solutions, and guide customers through troubleshooting steps.
  • Empathy champion: Build rapport with customers, demonstrate patience and understanding, and go the extra mile to ensure their satisfaction.


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JIO Careers


  • Excellent communication and interpersonal skills: Building trust, actively listening, and clearly explaining technical concepts are key.
  • Problem-solving mindset: A knack for analyzing situations, identifying root causes, and providing effective solutions is crucial.
  • Tech-savvy and adaptable: Familiarity with basic IT concepts and a willingness to learn new technologies are essential.
  • Empathy and emotional intelligence: The ability to connect with customers, understand their emotions, and provide emotional support is vital.


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Important Links

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Date posted
February 8, 2024
Valid through
August 31, 2024
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Position: Help Desk Executive Post - Jio Recruitment - Job Vacancy

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