Indigo Jobs

Job Title: Help Desk Analyst

Location: Central Police Lines, Hyderabad

Summary:

We are looking for a Help Desk Analyst to join our team at Indigo in Central Police Lines, Hyderabad. The ideal candidate will be a highly skilled and experienced individual with a passion for customer service. They will be responsible for providing technical support to Indigo's customers.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide excellent customer service to Indigo's customers
• Work independently and as part of a team
• Stay up-to-date on Indigo's products and services

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Skills:

• Strong understanding of customer service principles
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to resolve customer issues in a timely and efficient manner
• Ability to stay up-to-date on Indigo's products and services