Position title
IndiGo Careers - Freshers Jobs - Back Office Assistant Posts
Job Location
Remote work from: IN; US; AU; NZ; HK; JP; KZ; MY; SG; TW; TH; UZ; VN; AT; BY; BE; DK; FR; DE; GR; NL; RU; ES; CH; UK; DZ; KW; MA; QA; SA; MX; AE; CA; GT; DO

Base Salary
USD16-USD20 Per hour


Employment Type



IndiGo Careers

About IndiGo

IndiGo is a leading passenger airline in India, known for its courteous service, on-time performance, and affordable fares. We connect millions of travelers across India and internationally with our extensive network and modern fleet. Our passionate team is committed to providing a seamless and enjoyable travel experience for our customers.

Why Join Us as a Back Office Assistant?

As a Back Office Assistant at IndiGo, you'll play a vital role in supporting our core operations and ensuring the smooth functioning of the airline. You'll be responsible for a variety of administrative tasks, from data entry and document processing to customer service inquiries and flight operations support. This role offers the opportunity to gain valuable experience in the aviation industry, work in a dynamic environment, and contribute to the success of a leading airline. We have multiple locations across India, so you can choose a work environment that suits your needs.

Position: Back Office Assistant

Company: IndiGo

IndiGo Jobs Near Me

Job Summary:

We're seeking a detail-oriented and organized individual to join our dedicated back-office team. In this role, you'll provide essential administrative support to various departments within IndiGo. You'll be responsible for maintaining accurate records, assisting with customer inquiries, and ensuring efficient workflow processes. Your strong organizational skills, ability to prioritize tasks, and commitment to accuracy will be instrumental in keeping our operations running smoothly.

Key Responsibilities:

  • Administrative Support:
    • Provide general administrative support to assigned departments (e.g., reservations, ticketing, operations).
    • Maintain filing systems (physical and electronic) to ensure efficient document retrieval.
    • Process and manage travel documents (e.g., boarding passes, itineraries).
    • Schedule appointments and manage calendars for assigned personnel.
    • Answer phones and respond to customer inquiries in a courteous and professional manner.
  • Data Entry and Record Management:
    • Enter accurate and complete data into airline reservation systems and other relevant software.
    • Update and maintain records to ensure data integrity.
    • Generate reports and prepare presentations as needed.
  • Flight Operations Support:
    • Assist with flight operations tasks (e.g., flight tracking, crew management) as required by your assigned department.
    • Monitor flight schedules and ensure timely communication of any changes.
    • Maintain awareness of safety and security protocols in the aviation industry.
  • Collaboration and Communication:
    • Work effectively with colleagues across different departments to ensure seamless coordination within the organization.
    • Communicate clearly and concisely with both internal and external stakeholders, including customers and vendors.
    • Maintain a professional and positive attitude while interacting with others.

Required Skills and Qualifications:

    • High School Diploma or equivalent qualification (or actively pursuing).
    • Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and internet navigation skills.
    • Excellent attention to detail and accuracy.
    • Ability to prioritize tasks, manage time effectively, and meet deadlines.
    • Strong organizational and communication skills.
    • Ability to work independently and as part of a team in a fast-paced environment.
    • A positive attitude, willingness to learn, and a passion for the aviation industry (a plus).


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IndiGo Recruitment


This role is a great opportunity for both freshers and individuals with 1+ years of experience in an administrative or customer service role. Strong organizational skills, a willingness to learn, and a positive attitude are highly regarded.

Why Join IndiGo?

At IndiGo, you'll be:

  • Part of a Thriving Airline: Be a part of a dynamic and growing airline that's redefining air travel in India.
  • Gaining Valuable Experience: Develop transferable skills in data entry, customer service, and administrative tasks, valuable for various industries.
  • Building a Rewarding Career: We offer opportunities for growth and development within a leading airline, with potential for career advancement.
  • Enjoying a Dynamic Work Environment: Work in a fast-paced environment where no two days are the same.
  • Competitive Benefits and Recognition: We offer competitive salaries, comprehensive benefits packages, and a positive work culture.

Application Process:

To apply, please submit your resume online. We encourage you to highlight your organizational skills, computer proficiency, and your interest in the aviation industry.

Soar to New Heights with IndiGo!

We're seeking enthusiastic and organized individuals who are eager to learn, contribute to a team environment, and help IndiGo maintain its position as a leading airline. If you have a positive attitude and a passion for excellence, we encourage you to apply!


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Date posted
March 18, 2024
Valid through
August 31, 2024
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Position: IndiGo Careers - Freshers Jobs - Back Office Assistant Posts

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