Jio Recruitment

In this exciting role, you will play a vital role in supporting Jio's customer service operations. You will be responsible for interacting with customers through various channels, providing them with exceptional support and addressing their inquiries effectively. You will be a key part of the team ensuring customer satisfaction and contributing to the overall success of Jio's BPO function.

JIO Jobs Near Me

Responsibilities:

• Customer Service: Respond to customer inquiries through phone calls, emails, or chat, addressing their concerns and providing accurate information and solutions.
• Technical Support: Assist customers with basic technical issues related to Jio products and services, following established procedures and protocols.
• Data Entry and Processing: Accurately enter and update customer information and data in designated systems, ensuring data integrity and facilitating efficient operations.

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JIO Careers

Skills:

• Excellent communication and interpersonal skills, with the ability to build rapport with customers and communicate effectively both verbally and in writing.
• Active listening skills and a genuine passion for helping others.
• Strong computer literacy and proficiency in MS Office suite.
• Ability to work independently and as part of a team, meeting deadlines in a fast-paced environment.

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