Position title
Jio Jobs - Free Jobs Alerts - Customer Service Executive Post
Job Location
Chaupati, Mumbai, Maharashtra, 400004, India




Base Salary
USD12-USD18 Per hour
Qualifications

12th passed/Graduate

Employment Type
Full-time




 

Description

Jio Recruitment

As a Jio Customer Service Executive, you'll be the heart and voice of Jio, connecting with millions of customers across India. You'll handle a variety of inquiries related to mobile services, data plans, recharges, billing, technical issues, and more. By providing prompt, accurate, and empathetic support, you'll play a crucial role in ensuring customer satisfaction and building trust in the Jio brand.

JIO Jobs Near Me

Responsibilities:

  • Be the customer champion: Actively listen to customer concerns, understand their needs, and offer personalized solutions with a friendly and helpful approach.
  • Become a technical whiz: Possess a strong understanding of Jio services, plans, and technical aspects to effectively address various customer inquiries.
  • Resolve challenges like a pro: Utilize your problem-solving skills to troubleshoot technical issues, navigate complex situations, and find timely solutions to keep customers happy.
  • Go the extra mile: Exceed customer expectations by offering proactive support, anticipating needs, and building lasting relationships with a positive attitude.
  • Contribute to team success: Collaborate effectively with colleagues, share knowledge, and strive to continuously improve service quality.

   

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JIO Careers

Skills:

  • Excellent communication and interpersonal skills: Speak clearly, confidently, and empathetically, effectively communicating technical information to both technical and non-technical audiences.
  • Strong problem-solving and analytical skills: Ability to analyze customer issues, identify root causes, and develop effective solutions with a calm and composed demeanor.
  • Customer-centric mindset: Possess a genuine passion for helping others and prioritizing customer satisfaction in every interaction.
  • Tech-savvy and adaptable: Ability to learn new technologies quickly, adapt to changing processes, and work efficiently in a fast-paced environment.
  • Team player with a positive attitude: Collaborate effectively, share knowledge, and contribute to a supportive and encouraging work environment.

 

Tags: Jio Jobs,Jio Recruitment,Jio Jobs For Me,Jio Vacancy,Jio Jobs 2024,All India Jobs,Jio Recruitment 2024

   

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Important Links

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Date posted
February 9, 2024
Valid through
August 31, 2024
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Position: Jio Jobs - Free Jobs Alerts - Customer Service Executive Post

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