Position title
Jio Recruitment 2023-24 - Jobs Near Me - Customer Care Agent Post
Job Location
Chaupati, Mumbai, Maharashtra, 400004, India

Base Salary
USD11,200-USD20,700 Per month

12th passed/Graduate

Employment Type



Jio Recruitment 2023-24

Jio is seeking a customer-centric and empathetic Customer Care Agent to join our team. As a Customer Care Agent, you will be the primary point of contact for our valued customers, providing them with exceptional support and resolving their issues promptly. You will be responsible for handling a high volume of inquiries, complaints, and feedback through various channels, including phone, email, and chat.

JIO Jobs Near Me


  • Respond to customer inquiries, complaints, and feedback in a timely and professional manner
  • Listen attentively to customer concerns and identify the root cause of their issues
  • Provide accurate and helpful information to customers, ensuring they understand our products, services, and policies
  • Resolve customer issues efficiently, working towards a satisfactory resolution for each customer
  • Document customer interactions and maintain accurate records
  • Escalate complex issues to Team Lead or Supervisor as needed

JIO Careers


  • Excellent communication and interpersonal skills
  • Empathy and compassion for customers
  • Active listening and problem-solving skills
  • Ability to remain calm and professional under pressure
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office Suite
  • Familiarity with customer relationship management (CRM) software is a plus
Important Links

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Date posted
December 28, 2023
Valid through
August 31, 2024
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Position: Jio Recruitment 2023-24 - Jobs Near Me - Customer Care Agent Post

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