Position title
Jio Recruitment 2024 - Freshers Jobs - Help Desk Agent Post
Job Location
Chaupati, Mumbai, Maharashtra, 400004, India




Base Salary
USD11,200-USD20,700 Per month
Qualifications

12th passed/Graduate

Employment Type
Full-time




 

Fresher and Experience Candidates Required: Click Here to Apply Now!

Description

Jio Recruitment 2024

We are seeking a customer-centric and detail-oriented Help Desk Agent to join our team. As a Help Desk Agent, you will be the first point of contact for our valued customers, providing technical support and resolving their inquiries promptly and efficiently. You will play a crucial role in ensuring customer satisfaction and maintaining Jio's reputation for exceptional customer service.

JIO Jobs Near Me

Responsibilities:

  • Handle customer inquiries via phone, email, and chat, providing prompt and accurate technical support.
  • Diagnose and resolve customer issues related to Jio products and services.
  • Document customer interactions and maintain accurate records.
  • Escalate complex issues to the appropriate team for further assistance.
  • Provide proactive customer education and guidance to prevent future issues.

JIO Careers

Skills:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite.
  • Patience and empathy to handle customer frustrations effectively.
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Date posted
January 2, 2024
Valid through
August 31, 2024
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Position: Jio Recruitment 2024 - Freshers Jobs - Help Desk Agent Post

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