Position title
Jio Recruitment 2024 - Freshers Jobs - Help Desk Agent Posts
Job Location
Chaupati, Mumbai, Maharashtra, 400004, India

Base Salary
USD11,200-USD20,700 Per month

12th passed/Graduate

Employment Type



Jio Recruitment 2024

We are seeking a customer-centric and detail-oriented Help Desk Agent to join our team. As a Help Desk Agent, you will be the first point of contact for our valued customers, providing technical support and resolving their inquiries promptly and efficiently. You will play a crucial role in ensuring customer satisfaction and maintaining Jio's reputation for exceptional customer service.

JIO Jobs Near Me


  • Handle customer inquiries via phone, email, and chat, providing prompt and accurate technical support.
  • Diagnose and resolve customer issues related to Jio products and services.
  • Document customer interactions and maintain accurate records.
  • Escalate complex issues to the appropriate team for further assistance.
  • Provide proactive customer education and guidance to prevent future issues.

JIO Careers


  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite.
  • Patience and empathy to handle customer frustrations effectively.
Important Links

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Date posted
January 9, 2024
Valid through
August 31, 2024
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Position: Jio Recruitment 2024 - Freshers Jobs - Help Desk Agent Posts

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