Position title
Jio Recruitment - Free Jobs Alerts - Job For Freshers - Call Center Representative Post
Job Location
Chaupati, Mumbai, Maharashtra, 400004, India




Base Salary
USD12-USD18 Per hour
Qualifications

12th passed/Graduate

Employment Type
Full-time




 

Description

Jio Recruitment

As a Customer Service Representative at Jio, you'll be the friendly voice and helping hand for our millions of customers. You'll play a vital role in ensuring their seamless experience with Jio's products and services, from answering questions about plans and billing to troubleshooting technical issues. Your empathy, problem-solving skills, and dedication to customer satisfaction will make a real difference in their digital journey.

JIO Jobs Near Me

Responsibilities:

  • Be the Champion of Customer Delight:
    • Actively listen to customer concerns and understand their needs.
    • Provide accurate and timely information about Jio products, plans, and services.
    • Resolve customer issues efficiently and effectively, exceeding their expectations.
  • Become a Jio Expert:
    • Continuously learn and stay updated about Jio's offerings and technological advancements.
    • Identify and escalate complex technical issues to the appropriate teams for resolution.
    • Proactively suggest solutions and upsell relevant products and services.
  • Build Strong Relationships:
    • Communicate clearly and professionally with customers, both verbally and in writing.
    • Develop rapport and build trust, ensuring a positive brand experience.
    • Contribute to a collaborative team environment, sharing knowledge and supporting colleagues.

   

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JIO Careers

Skills:

  • Communication: Excellent written and verbal communication skills, with a clear and empathetic tone.
  • Problem-Solving: Ability to analyze situations, identify root causes, and find effective solutions.
  • Technical Aptitude: Basic understanding of technology and telecommunication concepts is a plus.
  • Customer Focus: Passionate about exceeding customer expectations and delivering exceptional service.
  • Teamwork: Ability to collaborate effectively and contribute to a positive team environment.
  • Adaptability: Flexible and willing to learn new things in a fast-paced environment.

 

Tags: Jio Jobs,Jio Recruitment,Jio Jobs For Me,Jio Vacancy,Jio Jobs 2024,All India Jobs,Jio Recruitment 2024

   

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Important Links

Find the Link in Apply Now Button



Date posted
February 2, 2024
Valid through
August 31, 2024
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Position: Jio Recruitment - Free Jobs Alerts - Job For Freshers - Call Center Representative Post

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