Myntra Recruitment 2024

We are seeking passionate and customer-centric individuals to join our growing team as Customer Care Associates. In this role, you will be the face of Myntra, interacting with customers through various channels to resolve their queries, provide information, and ensure a positive experience.

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Responsibilities:

• Respond to customer inquiries and complaints through various channels (phone, email, chat).
• Resolve customer issues efficiently and courteously.
• Provide accurate information about Myntra products, policies, and procedures.
• Escalate complex issues to the appropriate teams for resolution.
• Maintain a positive and professional demeanor at all times.
• Contribute to improving customer service processes and procedures.

Myntra Careers

Skills:

• Excellent communication and interpersonal skills.
• Active listening and problem-solving skills.
• Strong understanding of written and verbal communication.
• Ability to work independently and as part of a team.
• Excellent computer skills (Microsoft Office Suite).
• Ability to multitask and prioritize effectively.
• Patience and empathy for customers.
• Passion for fashion and customer service.