Position title
Myntra Recruitment 2024 - Job Alert - Customer Officer Posts
Job Location
Narasimjharaja Road, Bangalore, Karnataka, 560002, India
Base Salary
USD14,200-USD19,700 Per month
Qualifications
Employment Type
Full-time
Description
Myntra Recruitment 2024
Myntra, India's leading fashion e-commerce platform, is seeking a highly motivated and customer-centric Customer Officer to join our dynamic team. As a Customer Officer, you will play a crucial role in providing exceptional customer service, handling customer inquiries and complaints, and contributing to the overall satisfaction of our valued customers.
Myntra Jobs Near Me
Responsibilities:
- Handle customer inquiries, complaints, and feedback in a professional, timely, and empathetic manner.
- Provide accurate and up-to-date information on Myntra's products, services, and policies to customers.
- Resolve customer issues effectively, ensuring customer satisfaction and loyalty.
- Proactively identify and address potential customer concerns to prevent escalation.
- Collect and analyze customer feedback to identify trends, patterns, and areas for improvement.
- Work closely with cross-functional teams, including sales, marketing, and operations, to ensure a seamless customer experience.
Myntra Careers
Skills:
- Strong communication and interpersonal skills, with the ability to build rapport and trust with customers from diverse backgrounds.
- Excellent problem-solving and decision-making skills, with the ability to handle complex customer issues effectively.
- Proficiency in Microsoft Office Suite and CRM software applications.
- Strong analytical and data interpretation skills.
- Ability to work independently and as part of a team.
- Fluency in English is essential, and knowledge of a second language is a plus.
Hiring organization
![Myntra Myntra](https://images.news18.com/ibnlive/uploads/2021/01/1611996262_ynt.jpeg?im=Resize,width=360,aspect=fit,type=normal?im=Resize,width=320,aspect=fit,type=normalhttps://images.news18.com/ibnlive/uploads/2021/01/1611996262_ynt.jpeg?im=Resize,width=360,aspect=fit,type=normal?im=Resize,width=320,aspect=fit,type=normalhttps://images.news18.com/ibnlive/uploads/2021/01/1611996262_ynt.jpeg?im=Resize,width=360,aspect=fit,type=normal?im=Resize,width=320,aspect=fit,type=normal)
Date posted
December 18, 2023
Valid through
March 31, 2024
PDF Export