Position title
Myntra Recruitment 2024 - Job Alerts - Customer Service Representative Post
Job Location
Narasimjharaja Road, Bangalore, Karnataka, 560002, India

Base Salary
USD13,900-USD19,400 Per month

Employment Type



Myntra Recruitment 2024

Myntra, a leading e-commerce platform for fashion and lifestyle products, is seeking a passionate and customer-centric Customer Service Representative (CSR) to join our team. As a CSR, you will play a pivotal role in ensuring our customers have a seamless and delightful shopping experience. You will be responsible for handling a high volume of inquiries, complaints, and feedback through various channels, including phone, email, and chat. Your empathy, problem-solving skills, and dedication to customer satisfaction will be instrumental in upholding Myntra's reputation for exceptional customer service.

Myntra Jobs Near Me


  • Respond promptly and professionally to customer inquiries, complaints, and feedback via phone, email, and chat
  • Actively listen to customer concerns and identify the root cause of their issues
  • Provide accurate and helpful information to customers, ensuring they understand Myntra's products, services, and policies
  • Resolve customer issues efficiently, working towards a satisfactory resolution for each customer
  • Document customer interactions and maintain accurate records
  • Escalate complex issues to Team Lead or Supervisor as needed
  • Proactively identify and address potential customer issues to prevent escalation

Myntra Careers


  • Excellent communication and interpersonal skills, with a demonstrated ability to build rapport with customers
  • Empathy and compassion for customers, with a genuine desire to assist them in resolving their issues
  • Active listening and problem-solving skills, with the ability to identify the root cause of customer concerns and develop effective solutions
  • Ability to remain calm and professional under pressure, even when dealing with challenging or irate customers
  • Strong written and verbal communication skills, with the ability to clearly convey information and resolve issues effectively
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint
  • Familiarity with customer relationship management (CRM) software is a plus
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Date posted
December 29, 2023
Valid through
August 31, 2024
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Position: Myntra Recruitment 2024 - Job Alerts - Customer Service Representative Post

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