Position title
Myntra Recruitment 2024 - Vacancy Job Alert - BPO Executive Post
Job Location
Narasimjharaja Road, Bangalore, Karnataka, 560002, India




Base Salary
USD14,100-USD19,600 Per month
Qualifications

Employment Type
Full-time




 

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Description

Myntra Recruitment 2024

Myntra, India's leading online fashion destination, is seeking a passionate and customer-oriented individual to join our dynamic BPO team as a BPO Executive. You will play a crucial role in providing exceptional customer service, resolving inquiries efficiently, and contributing to Myntra's unwavering commitment to customer satisfaction.



Myntra Jobs Near Me

Responsibilities:

  • Deliver Exceptional Customer Service:
    • Respond to customer inquiries through various channels, including phone, email, and chat.
    • Actively listen to customer concerns and identify their needs.
    • Provide prompt and accurate information and solutions, exceeding customer expectations.
    • Build rapport and maintain a positive and professional demeanor throughout interactions.
  • Resolve Customer Inquiries Efficiently:
    • Investigate customer issues thoroughly and accurately diagnose problems.
    • Utilize available resources and knowledge base to find effective solutions.
    • Follow established procedures and protocols to ensure consistent and quality service.
    • Document interactions clearly and concisely for future reference and improvement.
  • Contribute to Team Success:
    • Collaborate effectively with colleagues to resolve complex customer issues.
    • Share knowledge and best practices with team members.
    • Maintain a positive and supportive team environment.
    • Continuously strive to improve customer service and operational efficiency.



Myntra Careers

Skills:

  • Excellent communication and interpersonal skills, with the ability to communicate effectively both written and verbally.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve customer issues effectively.
  • Customer-centric mindset and a passion for exceeding expectations.
  • Ability to work independently and as part of a team.
  • Proficient in computer skills, including Microsoft Office Suite.
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Date posted
January 4, 2024
Valid through
August 31, 2024
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Position: Myntra Recruitment 2024 - Vacancy Job Alert - BPO Executive Post

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