Position title
Myntra Recruitment 2024 - Vacancy Job Alert - Call Center Representative Posts
Job Location
Narasimjharaja Road, Bangalore, Karnataka, 560002, India




Base Salary
USD14,200-USD19,700 Per month
Qualifications

Employment Type
Full-time




 

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Description

Myntra Recruitment 2024

Myntra is seeking an enthusiastic and customer-centric Call Center Representative to join our dynamic team. As a Call Center Representative, you will play a crucial role in providing exceptional customer service to our valued customers, ensuring their satisfaction and resolving their inquiries promptly and efficiently. You will be responsible for handling a high volume of incoming calls, emails, and chat messages, addressing customer concerns, and providing technical support.



Myntra Jobs Near Me

Responsibilities:

  • Handle incoming customer inquiries and complaints through various channels, including phone, email, and chat.
  • Actively listen to and understand customer concerns, identify the root cause of their issues, and provide accurate and helpful solutions.
  • Escalate complex or unresolved issues to senior team members for further assistance.
  • Provide technical support to customers, troubleshooting issues related to their Myntra accounts, orders, and deliveries.
  • Document customer interactions and maintain accurate records for future reference.
  • Gather feedback from customers to identify areas for improvement and contribute to the continuous enhancement of our customer support services.



Myntra Careers

Skills:

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and handle challenging situations calmly and professionally.
  • Strong problem-solving and analytical skills, with the ability to identify the root cause of customer issues and provide effective solutions.
  • Exceptional customer service orientation, with a genuine passion for helping others and ensuring customer satisfaction.
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Ability to work independently and as part of a team, collaborating effectively with colleagues to achieve common goals.
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Date posted
January 2, 2024
Valid through
August 31, 2024
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Position: Myntra Recruitment 2024 - Vacancy Job Alert - Call Center Representative Posts

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