Position title
Myntra Recruitment in Bangalore - Jobs Alerts - Customer Service Representative Post
Job Location
Narasimjharaja Road, Bangalore, Karnataka, 560002, India




Base Salary
USD14-USD19 Per hour
Qualifications

Employment Type
Full-time




 

Description

Myntra Recruitment

We are seeking a passionate and customer-centric individual to join our Customer Service team as a Customer Service Representative. You will be responsible for resolving customer inquiries and issues promptly and efficiently, ensuring their satisfaction and building positive relationships.

Myntra Jobs Near Me

Responsibilities:

  • Respond to customer inquiries and complaints through various channels, including email, phone, and chat.
  • Investigate customer issues and provide accurate and timely resolutions.
  • Explain Myntra's policies and procedures clearly and concisely.
  • Offer product recommendations and upsell or cross-sell products where appropriate.
  • Assist with order tracking, returns, and refunds.
  • Maintain detailed records of customer interactions and resolutions.
  • Escalate complex issues to senior team members when necessary.
  • Participate in training programs to enhance knowledge and skills.

   

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Myntra Careers

Skills:

  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong problem-solving and analytical skills.
  • Ability to remain calm and professional under pressure.
  • Excellent time management and organizational skills.
  • Proficient in computer skills and MS Office Suite.

   

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Important Links

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Date posted
January 30, 2024
Valid through
August 31, 2024
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Position: Myntra Recruitment in Bangalore - Jobs Alerts - Customer Service Representative Post

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