Position title
Myntra Recruitment - Job Alerts - Freshers Jobs - Customer Service Representative Post
Job Location
Narasimjharaja Road, Bangalore, Karnataka, 560002, India




Base Salary
USD13-USD19 Per hour
Qualifications

Employment Type
Full-time




 

Description

Myntra Recruitment

Myntra, a leading e-commerce platform for fashion and lifestyle products, is seeking a passionate and customer-centric Customer Service Representative (CSR) to join our team. As a CSR, you will play a pivotal role in ensuring our customers have a seamless and delightful shopping experience. You will be responsible for handling a high volume of inquiries, complaints, and feedback through various channels, including phone, email, and chat. Your empathy, problem-solving skills, and dedication to customer satisfaction will be instrumental in upholding Myntra's reputation for exceptional customer service.

Myntra Jobs Near Me

Responsibilities:

  • Respond promptly and professionally to customer inquiries, complaints, and feedback via phone, email, and chat
  • Actively listen to customer concerns and identify the root cause of their issues
  • Provide accurate and helpful information to customers, ensuring they understand Myntra's products, services, and policies
  • Resolve customer issues efficiently, working towards a satisfactory resolution for each customer
  • Document customer interactions and maintain accurate records
  • Escalate complex issues to Team Lead or Supervisor as needed
  • Proactively identify and address potential customer issues to prevent escalation

   

If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs

Myntra Careers

Skills:

  • Excellent communication and interpersonal skills, with a demonstrated ability to build rapport with customers
  • Empathy and compassion for customers, with a genuine desire to assist them in resolving their issues
  • Active listening and problem-solving skills, with the ability to identify the root cause of customer concerns and develop effective solutions
  • Ability to remain calm and professional under pressure, even when dealing with challenging or irate customers
  • Strong written and verbal communication skills, with the ability to clearly convey information and resolve issues effectively
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint
  • Familiarity with customer relationship management (CRM) software is a plus

   

If You Want to Get Notification about Various Jobs, Join our WhatsApp Channel Now and Get notified Daily about Latest Jobs

Important Links

Find the Link in Apply Now Button



Date posted
January 30, 2024
Valid through
August 31, 2024
Close modal window

Position: Myntra Recruitment - Job Alerts - Freshers Jobs - Customer Service Representative Post

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.