Samsung Recruitment 2023

Samsung is seeking a highly motivated and customer-centric Client Service Specialist to join our team. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and interpersonal skills. In this role, you will be responsible for providing post-sales customer service and technical support to Samsung's clients.

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Responsibilities

• Provide post-sales customer service and technical support to Samsung's clients
• Answer customer questions about Samsung products and services
• Troubleshoot and resolve technical issues
• Provide support to the Client Service team
• Learn about Samsung products and services
• Stay up-to-date on the latest customer service trends and technologies

Skills

• Strong understanding of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to learn quickly and adapt to new situations
• Proficiency in Microsoft Office Suite