Samsung Recruitment 2023

The Customer Service Executive is responsible for providing excellent customer service to Samsung customers. This includes tasks such as answering customer queries, resolving customer complaints, and providing customer support. The ideal candidate will be a highly motivated and customer-oriented individual with excellent communication skills.

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Responsibilities:

• Answer customer queries via phone, email, and chat
• Resolve customer complaints
• Provide customer support
• Work with other customer service representatives to ensure that customer needs are met
• Stay up-to-date on Samsung products and services

Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to remain calm under pressure
• Ability to learn quickly and adapt to new challenges