Position title
Samsung Recruitment 2024 - Samsung Careers - Customer Service Trainee Post
Job Location
Narasimharaja Colony, Bangalore, Karnataka, 560019, India




Base Salary
USD19,800-USD24,300 Per month
Qualifications

12th passed/ Graduate

Employment Type
Full-time




 

Fresher and Experience Candidates Required: Click Here to Apply Now!

Description

Samsung Recruitment 2024

Samsung Electronics is seeking a highly motivated and customer-centric Customer Service Trainee to join our dynamic team. As a Customer Service Trainee, you will play a crucial role in providing exceptional customer service to Samsung's customers, ensuring a seamless and enjoyable customer experience. Your expertise in customer interactions, problem-solving, and attention to detail will be instrumental in maintaining Samsung's reputation for providing world-class customer service.



Samsung Jobs Near Me

Responsibilities:

  • Handle inbound and outbound calls, emails, and social media interactions to address customer inquiries, complaints, and requests
  • Provide comprehensive and accurate information on Samsung's products, services, and warranty policies
  • Resolve customer issues and concerns promptly and effectively, ensuring a positive resolution
  • Process refunds, cancellations, and other customer requests as per company guidelines
  • Maintain a positive and professional demeanor, demonstrating empathy, patience, and understanding towards all customers



Samsung Careers

Skills:

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers, convey complex information clearly, and listen effectively
  • Strong problem-solving and decision-making skills, with the ability to identify and resolve customer issues promptly and effectively
  • Excellent organizational and time management skills, with the ability to prioritize tasks, manage multiple interactions simultaneously, and meet deadlines under pressure
  • Strong attention to detail and commitment to accuracy
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Date posted
January 5, 2024
Valid through
August 31, 2024
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Position: Samsung Recruitment 2024 - Samsung Careers - Customer Service Trainee Post

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