Position title
Samsung Recruitment 2024 - Samsung Careers - Customer Service Trainee Posts
Job Location
Narasimharaja Colony, Bangalore, Karnataka, 560019, India
Base Salary
USD19,800-USD24,300 Per month
Qualifications
12th passed/ Graduate
Employment Type
Full-time
Description
Samsung Recruitment 2024
Samsung Electronics is seeking a highly motivated and customer-centric Customer Service Trainee to join our dynamic team. As a Customer Service Trainee, you will play a crucial role in providing exceptional customer service to Samsung's customers, ensuring a seamless and enjoyable customer experience. Your expertise in customer interactions, problem-solving, and attention to detail will be instrumental in maintaining Samsung's reputation for providing world-class customer service.
Samsung Jobs Near Me
Responsibilities:
- Handle inbound and outbound calls, emails, and social media interactions to address customer inquiries, complaints, and requests
- Provide comprehensive and accurate information on Samsung's products, services, and warranty policies
- Resolve customer issues and concerns promptly and effectively, ensuring a positive resolution
- Process refunds, cancellations, and other customer requests as per company guidelines
- Maintain a positive and professional demeanor, demonstrating empathy, patience, and understanding towards all customers
Samsung Careers
Skills:
- Excellent communication and interpersonal skills, with the ability to build rapport with customers, convey complex information clearly, and listen effectively
- Strong problem-solving and decision-making skills, with the ability to identify and resolve customer issues promptly and effectively
- Excellent organizational and time management skills, with the ability to prioritize tasks, manage multiple interactions simultaneously, and meet deadlines under pressure
- Strong attention to detail and commitment to accuracy
Hiring organization
Date posted
January 13, 2024
Valid through
August 31, 2024
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