Position title

Sutherland Jobs - Jobs Near Me - Data Analysis Job

Job Location

India

Remote work from: IN; US; AU; NZ; HK; JP; KZ; MY; SG; TW; TH; UZ; VN; AT; BY; BE; DK; FR; DE; GR; NL; RU; ES; CH; UK; GB; DZ; KW; MA; QA; SA; MX; AE; CA; GT; DO

Base Salary

USD16-USD20 Per hour

Qualifications

Graduate

Employment Type

Full-time

Description

Sutherland Recruitment 2024

Sutherland, a leading global provider of customer experience (CX) and business process outsourcing (BPO) solutions, is seeking a talented and analytical individual to join our team as a Data Analyst. This remote position offers the opportunity to play a vital role in leveraging data to drive informed decision-making, optimize processes, and improve client experiences.

Why Sutherland?

As a Data Analyst at Sutherland, you'll be at the forefront of a data-driven culture, using your skills to make a real impact on our clients' success. You'll collaborate with a team of experienced professionals in a fast-paced and dynamic environment. This role provides the chance to develop your analytical expertise, gain exposure to various industries, and contribute to the continuous improvement of our services.

Sutherland Jobs Near Me

This remote role allows you to work from the comfort of your own home, offering a flexible work-life balance while contributing to a global leader in CX and BPO solutions.

Job Summary

The Data Analyst will play a key role in collecting, analyzing, and interpreting data to generate valuable insights that support business objectives. You'll work with various data sources, develop reports and visualizations, and communicate findings to stakeholders across the organization.

This role demands a highly analytical individual with a strong foundation in statistical methods and data analysis tools. You'll be a problem-solver who can identify trends and patterns, translate data into actionable recommendations, and possess excellent communication skills to present complex information clearly.

Key Responsibilities

Collect, clean, and organize data from various sources (internal databases, customer surveys, etc.)
Perform data analysis using statistical methods and data analysis tools (e.g., SQL, Excel, Python)
Create insightful reports, dashboards, and visualizations to communicate data findings
Identify trends, patterns, and correlations within the data to support informed decision-making
Recommend data-driven solutions to optimize processes and improve customer experience metrics
Collaborate with cross-functional teams (operations, marketing, sales) to translate insights into actionable strategies
Stay up-to-date on data analysis best practices and emerging technologies
Perform other data-related tasks as assigned

Required Skills and Qualifications

Bachelor's degree in Data Science, Statistics, Mathematics, or a related field (or demonstrably relevant experience)
Minimum of 1 year of experience in data analysis or a similar role
Proficiency in SQL queries and data manipulation techniques
Strong analytical and problem-solving skills
Excellent communication and presentation skills (written and verbal)
Ability to work independently, manage multiple tasks effectively, and meet deadlines
Strong attention to detail and accuracy
Experience with data visualization tools (e.g., Tableau, Power BI) a plus

Experience

This role is well-suited for both recent graduates with a strong academic background in data analysis and experienced data analysts seeking to apply their skills in a fast-paced CX and BPO environment.

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Why Join Us?

Sutherland offers a competitive compensation and benefits package, along with exceptional opportunities for professional development and growth. You'll be part of a collaborative and supportive work environment, working alongside a team of passionate and talented individuals.

Competitive salary and benefits package
Opportunity to work for a leading global CX and BPO provider
Remote work environment with flexibility
Collaborative and supportive work culture
Opportunities for professional development and career advancement
Be part of a data-driven culture that makes a real impact

Application Process

To apply for this position, please submit your resume and a cover letter highlighting your qualifications and interest in the role. We look forward to hearing from you!

Unleash the Power of Data at Sutherland

Are you ready to leverage your analytical skills and contribute to a company at the forefront of data-driven decision-making? If you're a highly motivated and results-oriented individual with a passion for data, we encourage you to apply!

In Conclusion

This Data Analyst role offers a unique opportunity to join a leading CX and BPO provider and play a vital role in unlocking the power of data. You'll gain valuable experience in data analysis, contribute to strategic decision-making, and work remotely with flexibility. We're seeking a talented and enthusiastic individual to join our growing team. If you're looking for a challenging and rewarding career opportunity, apply today!