TCS Recruitment 2023-24

As a PC Technician at TCS, you'll be the frontline support for our clients' desktops and laptops. You'll be responsible for diagnosing and resolving technical issues, installing and configuring hardware and software, providing user support, and ensuring the overall health and performance of our clients' PC systems. This is a fast-paced and rewarding role where you'll get to learn new things every day and apply your technical skills to solve real-world problems.

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Responsibilities:

• Diagnose and troubleshoot hardware and software issues on desktops and laptops.
• Install, configure, and maintain operating systems, applications, and peripherals.
• Provide technical support to users via phone, email, and remote assistance.
• Maintain accurate records of service calls and resolutions.
• Perform preventive maintenance tasks to optimize system performance.
• Stay up-to-date on the latest PC technologies and best practices.

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Skills:

• Strong understanding of PC hardware and software.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in using diagnostic tools and remote assistance software.